COVID-19

WILL MY ORDER BE DELAYED?

You might experience delays for your online orders during this period. However, rest assured that we are trying our best to process your order as soon as possible. We thank you for your patience and kind understanding during this period.


For more information on your order status, you can check HERE

WILL RETURN PERIOD BE EXTENDED?

Absolutely! We are extending the return period, as we totally understand the situation and prioritized our consumer’s health as well.


  • Orders received between March to June – return by 31 July 2020

WHEN WILL I RECEIVE REFUND FOR MY CANCELLED/RETURNED ORDER?

For orders that were placed successfully with credit card but were cancelled, refund will be processed back to your bank as soon as we cancelled your order, hence please check with your bank if you have not received your refund.


For orders that requested to return for refund, refund can only be processed when we received your returned item and inspected by our quality assurance team and it is confirmed that it fits within our returns policy.