CUSTOMER SERVICE

We appreciate your time and strive to quickly and accurately provide answers to your questions.


If you would like to return your item(s) for refund via POPstation/Post Office, you may fill up this form here and our support team will email you the relevant documents within 5 business days.


If you would like to proceed with your returns to one of our retail stores, please click here to see the list of stores for returns.

ONLINE SHOP SUPPORT

For information regarding online orders or our Online Shop:


 

fbchat

 

Currently Facebook Messenger is down. Please reach out to us on Live Chat via this website instead until we can serve you on this channel again. Our teams are actively working on a solution, and we will be back for you shortly. We apologize for any inconvenience caused.

 

livechat

 

LIVE CHAT:

Look out for this icon on the bottom right of your screen.

*Available when our customer service agents are not attending to other customers

Mon to Friday (excluding Public Holidays): 9am to 9pm

Saturday: 9am to 6pm


 

phone

 

PHONE:

800-852-8253

Mon - Friday (excluding Public Holidays): 9am to 6pm